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Resolving supplier non-conformances on time is one of the main quality challenges in industry: the cost of poor quality reaches up to 5 to 15% of manufacturing turnover (AFNOR / ASQ). The Axiscope non-conformance management software structures every deviation from report to closure: automated corrective actions , root cause analysis (8D, QQOQCP), dashboards quality in real time. Your business teams become more responsive, your suppliers are held accountable and every audit finds the traceability it requires.
A centralised Non-conformance management software is a solution dedicated to recording, tracking and resolving quality deviations with your suppliers. It automates the handling process : from opening an incident to closing the corrective action plan, every stage is traced, assigned and documented.
This tool meets the requirements of ISO 9001:2015, which requires non-conformance management with formalised, verifiable corrective actions . In any industry subject to supplier compliance challenges , it makes it possible to resolve every deviation in a structured way, coordinate preventive actions and drivecontinuous improvement of the supplier panel through objective indicators.
Choosing the right non-conformance management software is a structuring decision for supplier quality performance. That choice must rest on a rigorous assessment of your organisation's needs and on a study of the features available on the market.
The first step is to map your business needs. Several factors determine the right level of solution:
Industrial companies with dozens of suppliers need a tool able to handle a high volume of incidents with configurableinspection and escalation workflows.
The software must interface with your ERP, your built-in document management and your documentation tools with no break in the flow.
Check that the solution complies with sector standards (ISO 9001, VDA, IATF 16949) to avoid any gap during an external audit.
L'Mobile access is essential for teams that report non-conformances directly on the supplier site or on the shop floor.
A best-of-breed tool dedicated to supplier quality offers functional coverage and speed of deployment that a generalist ERP quality module (SAP, Oracle) cannot match. Adoption by teams is also faster.
Once your needs are defined, compare the key features using these criteria:
A centralised BPM software dedicated to quality automates repetitive tasks, reduces human error and speeds up the handling of non-conformances.
Automated Built-in document management centralises evidence, contracts and quality documents for immediate access during an audit or a dispute.
Favour a configurable solution able to absorb growth in volume with no technical rebuild.
The vendor must guarantee adoption support and responsive help for quality teams.
These criteria will help you identify the software offering the best balance between functional coverage and ease of adoption.
Automated Supplier non-conformance management brings together three management challenges in quality: improving traceability for audits, shortening handling times and drivingcontinuous improvement of the supplier panel. A well-chosen QHSE tool addresses all three at once.
Automated Traceability of non-conformances is essential for any organisation subject to regular audits . Non-conformance management software offers full visibility over every stage of the handling process. From the initial report to final resolution, every corrective action is recorded with its owner, its deadline and its proof of closure.
This traceability guarantees compliance with ISO standards and applicable regulations. It provides a usable history in the event of an external audit or a dispute with a supplier. It also strengthens trust between the company and its partners by documenting the commitments made and kept.
Non-conformance handling times have a direct impact on operations and supplier relationships. By automating the management process , the software considerably shortens these times. Automation speeds up every phase: from identifying the deviation to approving the corrective action plans.
Automatic notifications and reminders ensure no non-conformance is forgotten or neglected. Every stage is carried out within contractual deadlines. This level of effectiveness preserves the quality of supplier relationships and optimises operational flows.
The cost of poor quality represents on average 5 to 15% of turnover in manufacturing (AFNOR / ASQ). Digitalising action plans and the tracking of non-conformances is the most direct lever for reducing this ratio.
One of the most strategic features of non-conformance management software is its ability to identify recurrences and root causes. This root cause analysis reveals patterns: repeated defects at one supplier, process inefficiencies, chronic quality drift. By identifying these trends, companies take preventive measures before problems become critical.
L'Continuous improvement of the supplier panel is measured through concrete indicators: non-conformance rate by supplier, average closure time, recurrence rate of the same defects. Reducing these indicators translates directly into better internal and external customer satisfaction . The virtuous circle starts as soon as corrective actions are systematised and documented.
A French solution dedicated to supplier quality management, Axiscope brings together 6 QHSE modules in a single SaaS platform: APQP, non-conformance management, deviation tracking, improvement plans, cost of poor quality (Charge Back) and capacity. Compatible with the VDA 6.3 and IATF 16949 standards for the automotive industry, it meets the strictest supplier d'inspection and audit requirements. A native 100% cloud SaaS, Axiscope is operational within days - with no local infrastructure and no heavy IT work.
Automated responses and notifications to speed up the handling of non-conformances and keep every party informed of the progress of each incident. Automatic chasers ensurecorrective action.
Automated Axiscope's cross-functional document management stores and centralises every document linked to each non-conformance: contracts,inspectionreports, supporting evidence and supplier communications. Through the supplier portal, your partners access the documents that concern them directly. Centralised document management simplifies preparation for audits and guarantees traceability of every quality decision.
Transparent integration with ERP and CRM systems for smooth data exchange and greater consistency between supplier non-conformance management and the rest of the information system.
Real-time tracking of every non-conformance for immediate, complete visibility over each case, from opening to resolution. Your quality teams have a consolidated dashboard to prioritise and decide.
Reporting tools to assess performance, identify recurrences and take decisions based on precise data. Each record d'inspection or non-conformance report can be exported to feed the management review and the quality dashboards by business team.
Fully customisable dashboards for a quick overview of the key indicators : non-conformance rate, closure times, quality team satisfaction
The ability to create and customise workflows to adapt corrective action tracking to the specifics of each quality process in your organisation. This BPM software improves operational efficiency and reduces breaks in cross-functional processes between procurement, quality and suppliers.
Role-based access control to secure your company's sensitive data. Themobile app lets field teams report, document and track non-conformances from a smartphone or tablet during inspections on the supplier site. Every inspection is traced in real time and synchronised in the central platform.
Support for several languages to make collaboration easier with international teams and suppliers in different countries.
Features designed to guarantee compliance with local and international regulations. Workflows incorporate the requirements of ISO standards and sector frameworks, including theinspection and approval stages of corrective action plans . Each control point can be documented and traced easily in the system.
Three structured approaches available natively to map, analyse and resolve every non-conformance to the standard of industrial quality frameworks.
Our software includes the 8D methodology for systematic handling of non-conformances. This approach structures the process d'of root cause analysis in 8 stages: from forming the working group (D1) through to preventing recurrence and standardising (D8). Each stage documents a verifiable corrective action or preventive measure. Effectiveness verification inspections (D7) are tracked in the software, which guarantees traceability and satisfaction of VDA/IATF audit requirements.
The QQOQCP method enables a complete analysis of every incident or quality deviation, whether detected during a field inspection or a supplier delivery. The six fundamental questions - Who, What, Where, When, How, Why - easily structure the mapping of each non-conformance. This approach ensures a deep understanding of the problem for a targeted, lasting corrective action .
The 5 Whys module asks five successive questions about the causes of a non-conformance to trace back to the problem's root cause . Thisroot cause analysis technique helps implement lasting corrective actions , minimising the risk of recurrence and feedingcontinuous improvement of the supplier panel.
Pricing is tailored to the functional scope and the number of users. Axiscope is offered in SaaS mode with a monthly subscription, with no infrastructure fees and no hidden costs. Contact our teams for a quote suited to your organisation.
Thanks to its native 100% cloud SaaS architecture, Axiscope is operational within days. No local installation and no complex IT work is required. Our teams support the configuration of workflows and onboarding for your quality teams.
Axiscope offers connectors to the major ERPs (SAP, Oracle, Sage) and open APIs to fit your information system. Integration is run by our technical experts to guarantee reliable data exchange. Data security is guaranteed by French hosting compliant with the GDPR.
Axiscope is a best-of-breed tool dedicated to supplier non-conformance management . It offers a more intuitive interface, adoption without complex training and specialised workflows (8D, QQOQCP, 5 Whys) that generalist ERP modules lack. Deployment is also much faster.
Yes. Axiscope has a mobile app that lets field teams report, consult and track non-conformances from a smartphone or tablet during supplier inspections . Access is secured by user role.
Building on the latest technological advances, the Axiscope Digital Sourcing & Procurement Platform covers the full procurement and quality management cycle, helping buyers improve the reliability of their panel, smooth supplier relationships, manage purchasing actions and commitments, digitalise invoicing and improve the quality of products and services.
Axiscope includes advanced quality assurance process management modules to coordinate the development of new products with suppliers, manage compliance better and anticipate supplier-related risks. Audits, in particular to the VDA standard or the IATF standard, make it possible to verify supplier compliance with international standards and regulations on an ongoing basis.
The APQP (Advanced Product Quality Planning), non-conformance management, deviation request tracking, improvement plan management and cost of poor quality / "Charge Back" and capacity modules complete this framework for managing supplier and risk policy, extending SRM into Supply Management.
Through Axiscope, every stakeholder in the company can benefit from high-performing procurement, built on effective internal cooperation involving suppliers to mobilise them better and encourage risk control and innovation as far upstream as possible across the whole procurement and supply management chain.
A demonstration tailored to your quality use cases: 8D, QQOQCP, action plans, VDA/IATF audits. Free and with no commitment.
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